Skip to main content

Getting Started with Razer QA Co-AI

This guide will help you set up and start using Razer QA Co-AI for your game testing needs.

Project Setup

  1. Access the Razer QA Co-AI web platform and set up your project.
  2. Download and install the Razer AI Service on your PC and follow the steps below to complete setup.
  3. (optional) Integrate with the supported ticketing platform (JIRA) to support your workflow

The setup provides access to One-click Bug Reporting and Performance Metrics Detection features.

Razer AI Service

The Razer AI Service is required on your test machine to capture data from your game application to facilitate bug detection and reporting.

To setup the Razer AI Service:

  • Download the installer via the pop-up on login.

image-1

  • Double-click the .exe to install Razer AI Service.

  • On the same pop-up, click [Apply] to apply the configuration file into the Razer AIService folder.

    • Alternatively, download and copy the service.conf into C:\Program Files (x86)\RazerAIService\RazerAIService\
info

You may access the installer download and apply configuration file again by clicking on the red dot on the top nav bar.

image-2 image-5

  • Download and Install Razer Chroma app.

  • Download and Install Razer Synapse app.

  • Once this is config file is copied, and the Razer AI Service is installed, you will notice the green status light on the web application

image-3

Troubleshooting

If the green status light does not appear, try the following:

  • Apply the configuration file again.

  • Open Task Manager, click on the Service tab, search for RazerAIService, right-click and select Restart.

Please note: To use Razer QA Co-AI, the Razer AI Service must be active in your Task Manager.

Update AI Service

  • Download the latest version via the download pop-up menu (click on the red/green dot on the top right corner). image-5
  • Double-click the .exe to install.

There is no need to uninstall the previous version or re-apply the configuration file.

Next Steps

Once you've completed the setup: