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Troubleshooting Overview

This section provides solutions for common issues you might encounter while working with the Interhaptics SDK, its components, and related tools. Here you'll find answers to frequently reported problems, step-by-step troubleshooting guides, and information about known issues we're actively working to resolve.

Documentation Sections​

Haptic Composer​

Solutions for common issues related to the Haptic Composer design tool, including installation problems, update errors, and mobile testing connectivity issues. This section addresses specific challenges you might face when creating and editing haptic effects using the Haptic Composer application.

Interhaptics Unity SDK​

Troubleshooting guides for issues related to the Unity SDK integration, including package installation errors, runtime exceptions, platform-specific problems, and build configuration issues. This section covers solutions for developers implementing haptic feedback in Unity projects across various platforms.

Known Issues​

Documentation of currently identified issues in the Interhaptics SDK ecosystem that our team is aware of and working to resolve in future updates. This includes platform-specific limitations, compatibility challenges, and temporary workarounds where available.

Getting Additional Support​

If you're experiencing a problem not covered in these troubleshooting guides, you can get direct assistance through:

  • Discord Community: Join our Discord server for quick support from both our team and the community
  • Email Support: Contact our technical support team for complex issues requiring detailed investigation
  • Documentation Updates: Check back regularly as we continuously update our troubleshooting resources based on user feedback

Our team is committed to providing timely assistance and ensuring you can successfully implement haptic feedback in your projects using the Interhaptics SDK and tools.