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Bug Detection & Workflow Integration

Bug Detection​

Razer QA Companion-AI supports bug detection in three main methods:

  1. Manual Reporting – Users can identify a bug and trigger a report directly via the web app.
  2. Performance Thresholds – The system automatically detects issues when metrics like CPU, GPU, RAM, or FPS exceed predefined limits.
  3. AI Analysis – AI models identify mismatches between expected gameplay behavior and actual in-game events. Note: This feature is not available to freemium users. Please contact our team at qac-support@razer.com to learn more.

When a bug is detected or reported, these actions are performed:

  1. A new bug entry is created
  2. The previous 20 seconds of play time are recorded and uploaded to the Web Application
  3. Bug characteristics are manually editable or pre-compiled by AI to characterize the bug

Workflow Integration​

Razer QA Companion-AI supports integration with Jira. To set up your Jira project, please follow these instructions.

Support for additional ticketing platforms is under consideration. We welcome your feedback to help shape future integrations.

Once an issue is reported via Razer QA Companion-AI, you may create a ticket in Jira with just a click. All media (videos and screenshots) are stored in the web application and kept for 24 hours. To retain these files, we recommend creating a Jira ticket and saving the media there.